medium
2026-02-13
Financial Regulatory Administration Jointly Interviews Six Travel Platform Companies with Market Regulation Administration and People's Bank of China
金融监管总局联合市场监管总局、中国人民银行约谈六家出行平台企业
国家金融监管总局网站
xinhua
The National Financial Regulatory Administration, together with the State Administration for Market Regulation and the People's Bank of China, summoned six major travel platforms to address issues in their cooperative lending businesses, requiring them to standardize marketing practices, clearly disclose loan information, and protect consumer rights.
Document Text
207 characters
  近日，金融监管总局联合市场监管总局、中国人民银行，对携程旅行、高德地图、同程旅行、飞猪旅行、航旅纵横、去哪儿旅行等六家出行平台企业进行约谈。针对上述企业在与金融机构合作开展借贷业务中存在的问题，要求其规范营销行为，不得使用误导性宣传用语；清晰披露贷款机构名称及信贷产品信息，并向借款人明确提示理性借贷；畅通客户投诉渠道，及时回应并妥善处理消费纠纷，着力提升服务品质，切实保障消费者合法权益。
Topics
consumer finance
online lending regulation
travel platforms
Metadata
| Publisher | 国家金融监管总局网站 |
| Site | xinhua |
| Date | 2026-02-13 |
| Category | report |
| Policy Area | 金融监管 |
| CMS Category | 媒体报道 |
| Keywords | 旅行,监管,企业,金融,总局 |
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